QWhere are the services available?
Availability is checked by address. Email us the intended service address.
QHow much does the service cost?
Pricing is provided individually after the service and conditions are confirmed.
QCan I order internet and television together?
We confirm available combinations and applicable conditions.
QIs installation required?
It depends on the building and existing equipment.
QHow long does activation take?
Timing varies by service, address, and installation requirements.
QCan I discuss dedicated business connectivity?
We review sites, use cases, bandwidth, fixed IP, and redundancy requirements.
QWhat should I do when there is a service issue?
Email [email protected] with the time, location, and symptoms.
QCan I contact you in English?
Yes. Inquiries are supported in Japanese and English.